Privacy Policy
1. Introduction
Welcome to Shimmering Stones Shop. We are committed to protecting your privacy and ensuring that your personal information is treated securely and responsibly. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, shimmeringstonesshop.com, and make purchases from our online store.
2. Information we collect
We may collect the following types of information:
Personal information: name, email address, phone number, shipping and billing address, payment information, and any other information you provide when making a purchase or creating an account.
Order information: details of the products you purchase, your order history, and your preferences.
Technical information: IP address, browser type, operating system, device information, and browsing behavior collected through cookies and similar technologies.
Communication data: records of your interactions with us, including emails, chat logs, and customer service queries.
3. How we use your information
We use your information for the following purposes:
Order processing: to process and fulfill your orders, including payment processing, shipping, and delivery.
Customer support: to respond to your questions, provide support, and handle returns or exchanges.
Personalization: to personalize your shopping experience, recommend products, and send you personalized offers.
Marketing: to send you promotional materials, newsletters, and updates about our products and services (you can unsubscribe at any time).
Improvements: to analyze site usage, improve our site, and develop new products and services.
Legal compliance: to comply with legal obligations, resolve disputes, and enforce our terms and conditions.
4. Sharing your information
We do not sell your personal information. However, we may share your information with:
Service providers: third-party vendors who assist us with payment processing, shipping, marketing, and site operations.
Law enforcement: when required to do so by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement industry standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Opt-Out: Request that we delete your personal information.
Opt-Out: Opt-out of receiving marketing communications.
Data Portability: Request that we transfer your data to another service provider.
To exercise these rights, please contact us at [Your Contact Information].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Shimmering Stones Shop
Email: contact@shimmeringstonesshop.com
Thank you for trusting Shimmering Stones Shop with your personal information. We are dedicated to protecting your privacy and providing you with a safe and enjoyable shopping experience.
